Services

Services we offer:

Home Delivery of Wood and Pellets
Pellet Stove Repair
Part Replacement
Routine Maintenance
Annual Cleaning

We service most makes of pellet stoves including Whitfield, Enviro, Harman, Quadrafire, Country, Lennox, St. Croix and many others. Please contact us at 508-563-3280 for all service inquiries.

What does a service cleaning involve?

Removal of pellets, vacuum of debris, inspection of hopper, auger plate, pressure and/or latch switches, minor repairs as needed and refill of pellets
Inspection of auger, auger assembly and test for unobstructed rotation within the auger tube.
Convection Blower: Clean and lubricate as needed
Combustion Blower: Access, clean, lubricate as needed
Auger motor: clean and lubricate as needed
Visual inspection of all wiring and terminals
Cleaning of the entire fire chamber including: burn pot, ignition assembly, fire walls, draft chambers, exhaust ports and heat exchangers, etc.
Inspection of all seals
Inspection of heat switches and vacuum sensors
Clean out of exhaust pipes to the outside air
Removal of ashes from property
Cleaning of glass
Complete cleaning of electronics from the rear panel of the appliance
Test electrical sensors and igniter for continuity and working order
Complete cleaning of the adjacent floor area and stove hearth
Start up of the stove to make sure all is working correctly
A quick overview of the work we performed and we will answer any question you have
about your stove

We recommend that your stove be professionally cleaned once a year.

Locations that we Service:

We service Eastern Massachusetts and Cape Cod. Unfortunately, we do not service the islands.

Service Rates:

If your stove is not under warranty, the charge is $125 for the first hour of cleaning and diagnosis of the problem. After an hour we charge $100 an hour based on 15 minute increments. These rates are based on a 25 mile radius from our shop. Any travel destinations beyond this 25 mile radius will incur an additional travel charge if $25 or more. The parts used to repair the stove or fireplace would be an additional cost.

Do It Yourself: